Support

RestockNudge sends one email to each customer who asked to be notified, the moment a sold-out product comes back in stock.

How do customers sign up for alerts?

When a product (or a specific variant) is sold out, a “Notify me” block appears on its product page. A shopper enters their email and submits it — no account or password needed. The block is hidden automatically whenever the product is in stock.

Does it work with my theme?

It works with any Online Store 2.0 theme, which is nearly every current Shopify theme. You add the “Notify me” block yourself from the theme editor (Online Store → Customize → your product template) — it doesn’t appear automatically until you place it.

What does it cost?

$9/month, flat. Unlimited alerts across unlimited products, and never a per-notification fee — nothing to upgrade into as your waitlists grow. (A generous per-product anti-abuse cap on pending signups exists; real stores never hit it.) Every store starts with a 14-day free trial.

How do I cancel?

Uninstall RestockNudge from your Shopify admin. Your subscription is cancelled automatically through Shopify’s billing system — there’s no separate cancellation step, and we stop sending emails for your store the moment you uninstall.

Why didn’t an email send?

We only send when a product genuinely transitions from out of stock to back in stock for someone who signed up while it was unavailable. Adjusting inventory without ever hitting zero, or restocking before anyone has joined the waitlist, won’t trigger an email — there’s nothing to notify.

What happens to waitlist data if I uninstall?

We stop sending immediately on uninstall. Your customers’ waitlist and delivery data is permanently deleted shortly after, once Shopify sends its standard shop-redaction request. Details are on our Privacy page.

Still stuck?

Email diazdimas042@gmail.com and we’ll help you out.