Privacy Policy

RestockNudge is a Shopify app: back-in-stock email alerts for online stores. This page explains what we store, why, and what happens to it.

What we store about your store

• Your shop’s domain and the access credentials Shopify issues when you install the app, so we can call the Shopify API on your behalf.
• Any optional settings you save (a sender name and reply-to address for restock emails, and whether your subscription is active) so the app behaves the way you configured it.

What we store about your customers

When a shopper submits the “Notify me” form on a sold-out product on your store, we store:

• Their email address.
• The product and product variant they asked about (product, variant, and inventory-item IDs, product title, and page handle).
• Whether we’ve emailed them yet, and when.

When we send a restock email, we separately keep a short delivery record: which store and email address it went to, when it was sent, a one-time link token, the product link, whether the send succeeded, and whether the link was clicked. That record exists so the unsubscribe and “take me to the product” links in the email work, and so we can tell if a send failed.

We don’t collect browsing history, analytics, or any data beyond what’s listed above. We don’t process payments — your subscription is billed entirely through Shopify.

How we use it

Customer emails and the product they asked about exist for exactly one purpose: sending a single notification when that product is back in stock. We send email through Resend, a transactional email provider, acting only on our instructions. Every alert includes an unsubscribe link — clicking it removes that person from every waitlist they joined on your store. We don’t build marketing lists, don’t send anything other than the restock alert a customer explicitly signed up for, and don’t sell or share this data with anyone other than Resend, solely to deliver that email.

Data requests and deletion (GDPR)

RestockNudge implements Shopify’s three mandatory privacy webhooks:

• Customer data requests — when Shopify forwards us a customer’s request for their data, we look up what we hold for that email address (waitlist signups and delivery records) so we can respond to the request.
• Customer redaction — when Shopify asks us to delete a specific customer’s data, we permanently delete that person’s waitlist signups and delivery records from our database.
• Shop redaction — Shopify asks us to erase everything for an uninstalled store after its standard post-uninstall waiting period (typically 48 hours), and we permanently delete every waitlist signup, delivery record, and saved setting tied to it.

What happens when you uninstall

The moment you uninstall RestockNudge, we stop sending restock emails for your store and delete the access credentials for your store. Your customers’ waitlist signups and delivery records are permanently deleted shortly after, once Shopify sends us the shop redaction request described above.

Contact

Questions about this policy or a request about your data: diazdimas042@gmail.com.